Frequently asked questions

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After ordering online, you’ll receive instantly a confirmation email.

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Your order is processed by Souvenirs de Voyage upon receiving your payment. After being validated, your order will be shipped within 48 hours.

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Souvenirs de Voyage allows you to pay your order by PayPal.

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Our packaging is designed to provide all the necessary care to give you complete satisfaction with the delivery. We make sure of the rigging of items and we choose the final packing box to ensure the smooth handling of the parcel. We make sure to package the products in individual packages to ensure their integrity.

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Souvenirs de Voyages allows you to manage multiple deliveries. From your cart and before confirming your order, you can choose your delivery address, which may be different from your postal address.